At TrendzyMart, we aim to ensure customer satisfaction. Please read our return and refund policy carefully before making a purchase.

1. Return Eligibility

We accept returns only under the following conditions:

  • Item received is damaged or defective
  • Wrong product delivered
  • Product significantly differs from description

To be eligible for a return, you must notify us within 48 hours of delivery with clear photos or video proof of the issue.

2. Non-Returnable Items

  • Products damaged due to misuse
  • Items returned without original packaging
  • Products marked as non-returnable
  • Change of mind purchases

3. Return Process

To initiate a return, please contact us through our Contact Us page with your order number and supporting images. Our team will review the request and provide further instructions.

4. Refunds

Once the returned item is received and inspected, we will notify you regarding approval of your refund. If approved, refunds will be processed to the original payment method within 5–10 business days.

5. Late or Missing Refunds

If you haven’t received a refund yet, please check with your bank or payment provider first. If the issue persists, contact our support team.

6. Shipping Costs

Return shipping costs may be borne by the customer unless the return is due to a defective or incorrect product.

TrendzyMart reserves the right to refuse returns that do not meet the above conditions.

Effective Date: 18 Feb, 2026